Complaints

Welcome to the Official Complaints Department of Pumpkin & Douche. If you’re here, it means Pumpkin has some “feedback” to share. 

We’ve enlisted the help of cutting-edge AI technology, know as Douche-Bot to meticulously analyze each complaint lodged. This hyper-intelligent AI doesn’t just read your complaints; it dives deep into the essence of each grievance. It assesses the validity based on a highly sophisticated algorithm that considers factors like frequency of complaint, creativity of wording, and the likelihood of the complaint leading to an eye-roll. This ensures that only the most legitimate complaints are assessed by our complaints manager.   

Each complaint will be processed with by our independent complaints manager, and you will receive an outcome within 28 business days of lodgement.